Privacy policy

Privacy Policy MultiSafe Matoke Tours

Matoke Tours MultiSafe payment along with its affiliates and subsidiaries, is committed to protecting your privacy as an internet user whenever you buy services from us. Matoke Tours recognizes its responsibility to keep confidential at all times any information that MultiSafe acquires in connection with such a transaction, whether directly from a cardholder or Merchant. MultiSafe protects personal information (at a minimum) to the Payment Card Industry Data Security Standards (PCI-DSS). Please note, however, that Matoke Tours responsibility is limited to protection by MultiSafe of information that MultiSafe obtains.

Collection of Information

To enable MultiSafe to provide secure payment facilities, it will typically acquire information which may include the cardholder's name, credit card number (with the expiry date) and billing address. MultiSafe will only use and disclose such information in accordance with these terms.

Use and Disclosure of Information

MultiSafe uses the information to obtain authorization of the transaction from the issuing bank of the payment card and Matoke Tours’ own bank (the “acquirer” or “acquiring bank”) and to process the payment. Some details from the transaction (such as name, email and delivery address) may be made available to Matoke Tours or acquiring bank through MultiSafes Express’s web-based transactions management system, which allows us to track transactions and process refunds. Payment card numbers themselves will be encrypted and stored by MultiSafe securely, and will not be provided to any other parties.


MultiSafe is committed to data security. MultiSafe uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. Credit card details stored onsite are encrypted.


Our Matoke Tours website contains links to third-party websites, and Matoke Tours or MultiSafe are not responsible for the content or the privacy practices employed by other websites. Matoke Tours and/or MultiSafe may update this Privacy Policy periodically.